1.1 What to configure
At Sofort Banking, a configuration is known as a “Project”. Before you can use Sofort Banking, you will need to do the following:
- You must be registered and have a user ID and project on the Sofort website. The process for creating a project is described here.
- You must complete the Sofort Banking project details on the Sofort payment method configuration page in your Viveum back office. The configuration in your Viveum account is described here.
1.2 How to configure
You can configure the necessary steps either automatically or manually.
1.2.1 Automatic configuration
The configuration process is initiated in your Viveum back office on the Sofort payment method configuration page.
A Sofort Banking userID and projectID can be obtained automatically by clicking a button on the payment method configuration page in your Viveum back office. This way, most of the project details will be pre-configured by Viveum in the Sofort Banking website.
If you would like to create a configuration automatically, please see here.
1.2.2 Manual configuration
The configuration process is initiated on the Sofort Banking website.
You must first create your user and project manually on the Sofort Banking website and, after that, enter the necessary payment method configuration details in your Viveum account.
1.3 Test project/account
We have developed a Sofort Banking transaction simulator in the Viveum test environment. To perform Sofort Banking test transactions you can simply enable the Sofort Banking payment method in your Viveum test account. You do not need to configure anything on the Sofort Banking website.
1.4 IMPORTANT – Missing funds for status 9 transactions
There is a very low chance (between 1 to 2 % of all your Sofort transactions) that a successful Sofort transaction (status 9) will not be paid out to you eventually.
In these rare occasions, the customer’s bank account doesn’t have sufficient funds available at the specific time frame when bank transfer is effectively executed.
Would you have further questions about this, you can contact Sofort GmbH.
2. Viveum account configuration
The Sofort Banking payment method can be configured via the “Payment methods” link in the back office.
2.1 Configuration with automatic registration and/or project creation at Sofort Banking
If you have not yet created a project on the Sofort Banking website, you can create one automatically by clicking the “Obtain UserID and ProjectID for this Payment Method” button. You will then be redirected to the Sofort Banking website. Viveum provides most of the configuration information directly to Sofort Banking.
If you already have a Sofort Banking account, click the option “I have registered already for sofort.com” and a project will be created in your existing account.
If you have not yet registered for Sofort Banking, click the option “I am not a customer yet”. The system will then create a new account and a new project for you.
When you click the “Obtain UserID and ProjectID for this Payment Method” button in your Viveum TEST account, a TEST project will be created at Sofort Banking.
When you click the “Obtain UserID and ProjectID for this Payment Method” button in your Viveum PROD account, a PROD project will be created at Sofort Banking.
Once the project has been created and configured, you need to enter the project details (User_ID, Project_ID and Project password) in the Sofort Banking payment method configuration page.
2.2 Configuration after project creation at Sofort Banking
You must now enter the project details (User_ID, Project_ID and Project password) of the project you created on the Sofort Banking website.
The User_ID and the Project_ID can be found in the project overview in your Sofort Banking account. In the example below the User_ID is “11111” and the Project_ID is “44444”.
You can find the Project password in the "Extended Settings" tab for your project > "Project Password and Input check".
Click (Activation) “Yes” and “Submit” in the Sofort Banking payment method configuration page in your Viveum account.
3. Sofort Project Configuration
To enter the Sofort Banking back office, go to https://www.sofort.com, click on “Merchant” and then "Login"complete your login details.
3.1 Create a project
- Click on “My Projects” in the Projects menu.
- Click on the “Add new project” link in the Project overview page.
- On the “Choose your project type” page, select "Create a SOFORT Classic project".
3.2 Basic settings
Remark: The notification password must not be set! If the notification password (Benachrichtigungskennwort) is set, it can be cleared on request by Sofort.
3.2.1 General settings
Enter a project name and select your payment solution provider (Viveum) in the “Shop system” drop down menu.
The “Testing Mode” checkbox should only be enabled if you wish to create a test project containing Viveum test URLs for use in your Viveum test account. If you are configuring a production project containing Viveum production URLs for your Viveum production account, please leave the “Testing mode” checkbox disabled!
Do not mix test and prod projects, URLs and configurations as that would lead either to authentic transactions being generated in the test environment or authentic transactions being lost in prod. To avoid any errors, if you would like to carry out a test configuration, you need to create a separate project, i.e. you need to configure two projects at Sofort.com: a test project and a prod project.
In the “Interface” section, you need to configure the following URLs:
Enable the “Automatic redirection” checkbox. The “Show feedback page” checkbox is optional.
Enter your details in the “Address”, “Common settings for Sofort.com” and “Bank account” sections.
Click on “Save” when you have finished your “Basic settings” configuration.
3.3 Extended settings
You need to configure some extended settings for your project via the Extended Settings tab.
3.3.1 Shop System Interface
On the “Shop system interface” page, you will see the Success and Abort links that you entered earlier in the “Interface” section of the Basic Settings tab, and an additional section, called Timeout.
Configure the value “900” for the Timeout in seconds.
Configure the following URL for the Timeout link:
Enable the “Skip first steps” checkbox in the “Skip steps” section.
Click on “Save” when you have finished your “Shop System Interface” configuration.
3.3.2 Nonchangeable parameters
Configure the nonchangeable parameters as follows and click "Save":
In the Notifications page there are two types of notifications: email and HTTP.
You can add new/additional notifications by clicking the "Add new notification" link.
Enter your e-mail address in the "E-mail" field, select your language, enable the "activated" checkbox and click "Save".
Enter the URL in the “Notification URL” field, enable the “activated” checkbox and click “Save”.
HTTP Notification URL: https://viveum.v-psp.com/ncol/prod/Order_AnetB_Direct_utf8.asp?op=serverserver
3.3.4 Project password and input check
Choose a password, and complete the "Input Check" as shown below.
The password chosen here is the one you need to enter in the "Project password" field in the Sofort Banking payment method configuration page in your Viveum back office.
The time to activate a payment method depends on the following factors:
- It generally takes the acquirer or bank about a week to complete your affiliation. If you already have an affiliation, the activation takes a few days.
- Some payment methods require additional checks before they can be activated, e.g. in case of 3-D Secure, which is requested directly at VISA or MasterCard (and not at the acquirer).
With Viveum Collect, you can activate several payment methods in one go.